By Mike Wilkinson, VP of Marketing and Product

Last year the NHS launched its e-referral service (eRS),  the system that allows private healthcare providers to advertise their appointment slots and receive referrals electronically from the NHS.

The simple web based application processes an estimated 40,000 electronic referrals every day (about 50%), and the NHS is launching new financial incentives to increase this to 70% by 2017 and 100% by 2018, making eRS a must-use service for private healthcare providers to maximise their exposure to NHS patients.

If you’re a private healthcare provider in the UK, there’s no doubt that you need to be signed up with eRS, but there’s more to think about than just getting signed up; specifically, it’s what you do next to maximise the value of e-referrals that counts. That’s where Lumeon can help. We offer our customers greater control over creating rule-based, automatic appointment publishing to maximise incoming revenue, and can monitor the patient journey data in real-time, giving you complete visibility of where patients are in their pathway. Leveraging our platform with eRS, customers have experienced up to a 70% uplift in appointment referral volume.

If you’re interested in learning more about how we can help you get the most from eRS, contact us today.

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