By Rick Halton, VP Product & Marketing, Lumeon The healthcare sector is faced with a phenomenon that it can no longer ignore if it’s to survive and thrive: the consumerization of the industry. The experiences that consumers have come to expect and demand, like the ease of shopping on Amazon or simplicity of booking a… Read more »
By Dan Horne, Six Sigma Business Analyst & Nefeli Kritikou, Marketing Manager, Lumeon Engaging with patients and their families is a necessity for clinicians, given its benefits on clinical outcomes and healthcare sustainability. Patient engagement not only raises patients’ satisfaction and psychological well-being but also reduces medical errors and improves overall medical safety. While doctor-patient communication… Read more »
By Rick Halton, VP Product & Marketing, Lumeon As we tour the healthcare providers across the US, we’re clearly seeing a massive shift in mindset from the traditional in-person experience toward a modern, web-based digital experience. Gone are the days when simple, hand-cranked appointment reminders were sufficient. With more than 70 percent of patients now… Read more »
Healthcare organizations will need to be aware of new innovations, and new ways to use and integrate them. One of the ways that organizations such as Vanderbilt University Medical Center are doing this is by creating patient technology advisory boards. By RICK HALTON Note: This article is part of a series on the consumerization of healthcare…. Read more »
By Dan Horne, Six Sigma Business Analyst & Nefeli Kritikou, Marketing Manager, Lumeon Trust and open communication are integral pieces of the doctor-patient relationship, paramount to a successful surgical outcome and a positive patient experience. However, meeting patient information needs and engaging them from diagnosis to recovery has been an ongoing challenge. This challenge has been… Read more »
By Rick Halton, VP Product & Marketing, Lumeon The Business Case for Connecting the Patient Journey Over half a century has passed since former U.S. President Dwight Eisenhower signed the Federal Aid Highway Act, authorizing the construction of a vast network of more than 40,000 interstate highways across the nation. The Interstate Highway System as… Read more »
By Robbie Hughes, Founder and CEO, Lumeon For all of the criticism that the airline industry receives, there is one thing it has mastered: creating a seamless, digitally integrated experience for the customer journey, with automated coordination across all stakeholders and touchpoints. This helps grow the airline’s revenue (‘welcome back Mr. Hughes’), whilst improving… Read more »
Imagine you’re the administrator of a wellness program at a big hospital, like I am, and an employee comes to you requesting resources to help reduce his foreign accent. This employee is overweight and has high blood pressure, but his priority is clearing the roadblocks in his career created by the way he talks.
Against a backdrop of rising deductibles and tightening household budgets the ASC market is booming, with payers triggering a wave of contracting initiatives moving reimbursement out of hospitals and into the more cost-effective ASC environment. New regulations, payment models and technology mean 2018 could be a year of unprecedented change. How could all of this impact your operational strategy in 2018?
In recent years, corporate wellness programs have undergone something of an evolutionary leap. The traditional approach to wellness was rather like an ineffective annual appraisal; an hour or two of diagnostic analysis of how you were performing, with some recommended actions that may or may not be followed up on, or escalation if very bad scores are achieved.
The benefits of implementing standardized best practice to reduce unwarranted variation are well known and accepted. Despite the occasional tension between independently-minded physicians and business-minded healthcare executives, it is becoming increasingly clear that to deliver care in a world of increasing life spans and chronic disease, the system must change.
Words by Imogen Barber Earlier this week, the Lumeon team headed out to attend the 9th Employer Healthcare and Benefits Congress in LA. The event brought together over 2,000 leading payers, TPAs, brokers, consultants, healthcare providers, benefits companies, and of course, employers to discuss the latest developments in the employer benefits industry. They were joined by 200 exhibitors, offering everything from smart water bottles to precision genomics – all under the… Read more »
In part 2, we investigate the somewhat fractious relationship between payers and providers, and how organizations are adapting to work together in a value-based system.
Regardless of current political uncertainties, and federal agency backtracking on implementation of bundled payments,
Recently I joined representatives from Lumeon on a visit to Chelsea and Westminster Hospital NHS Foundation Trust’s maternity services. Our mission was to discuss post-natal patient management solutions and to see if Lumeon’s Care Pathway Management platform could help digitize and improve efficiency within this particular pathway. From the Lumeon side, we had a Senior Account Executive, Stephan Zentgraf and his team, while Chelsea and Westminster hospital was represented by a Consultant Obstetrician.
Apps, automation, telemedicine and the consumerization of healthcare. Robbie Hughes, Lumeon’s CEO discusses the latest trends we saw at HiMSS – the world’s largest IT healthcare show.
by Mike Wilkinson It’s been a few months now since I’ve been in healthcare so I thought I’d provide some perspectives on how the healthcare and communications industries interact and their potential long-term inter-dependencies. It’s a complicated and rapidly evolving picture but one that is increasingly converging. Different Swim lanes: I think the first thing… Read more »
by Robbie Hughes 2016 was a year of slow-but-steady progress for healthcare. Amid ever-rising costs (in August the Labor Department announced the highest rate of increased spending in 30 years) Centers for Medicare & Medicaid Services (CMS) are steadfastly laying the groundwork in the momentous shift towards Value-Based Care. With MACRA regulations and the focus… Read more »
By Mike Wilkinson If you’re near Hemel Hempstead in northwest London, then chances are good you’ve heard of One Stop Doctors, a state-of-the-art, boundary-breaking private health clinic. The clinic, with an interior that demonstrates a commitment to patient-centric high design values, offers on-demand medical expertise, along with outpatient diagnostics, physiotherapy, dentistry and aesthetics – all… Read more »
Rethinking Healthcare Delivery for Private Sector By Mike Wilkinson We have a problem in the UK. We are conditioned to the concept of being rationed when it comes to healthcare. Demand is overwhelming and the system puts in place various methods of inertia to manage the availability of supply, which has conditioned the consumer that… Read more »
By Mike Wilkinson, VP Marketing and Product Management Today we announced the launch of version 2 of the Lumeon Care Pathway Management Platform. A central theme of this release is the ability to automate the management of millions of pathways enabling care on a scale not seen before in the industry. The next phase of… Read more »
By Justin Thomas As the NHS struggles with overwhelming pressure on resources, there has never been greater opportunity for private providers to provide contracted services. That said, Trusts and CCGs are becoming more demanding of private providers, who must demonstrate that they can manage fluctuations in patient volumes, provide the most efficient service at the… Read more »
By Mike Wilkinson, VP of Marketing and Product Last year the NHS launched its e-referral service (eRS), the system that allows private healthcare providers to advertise their appointment slots and receive referrals electronically from the NHS. The simple web based application processes an estimated 40,000 electronic referrals every day (about 50%), and the NHS is… Read more »
Alliance Medical is Europe’s leading independent provider of medical imaging services, providing services to 500,000 patients in the UK each year. As Alliance Medical’s customer base has grown, they manage an increasing number of diverse and complex set of patient journeys, according to the requirements of each healthcare provider, with a high number of varying… Read more »
By Mike Wilkinson Today’s healthcare market is something of a digital laggard yet I can see many parallels to my early days in telecoms. When I was in the first stages of my career we were all about getting bandwidth to the masses in as cost effective manner as possible. The problem was that the market was… Read more »
by Corrina Kane, Head of Product Marketing “Now, here, you see, it takes all the running you can do, to keep in the same place. If you want to get somewhere else, you must run at least twice as fast as that!” – The Red Queen to Alice, Through the Looking Glass Last week was a… Read more »
Lumeon: Brighter Thinking for Healthcare Delivery
By Robbie Hughes
Today is an exciting day for us as we launch our new brand, Lumeon. The brand is designed to highlight how we’re shining a light on healthcare delivery and enabling a brighter way of thinking through Care Pathway Management (CPM).
Did you know that, despite being the most expensive in the world, the US healthcare system consistently underperforms compared to value-based systems in Europe, including the UK?
by Corrina Kane Having just last month explored the implications of the Lord Carter report on the freshly amalgamated body that is NHS Improvement (NHSI), I was compelled to attend a recent HealthChat starring its Chief Exec, Jim Mackey. Hosted at the almost hip King’s Fund Health Campus, ever so slightly at odds with the… Read more »
By Corrina Kane The newly minted NHS Improvement team, led by the impressive Jim Mackey, has a mammoth job on its hands. Not officially launched until April this year, this new NHS regulatory body takes on the majority of Lord Carter’s 15 recommendations, 84 deliverables and 88 pages on ‘Operational productivity and performance in English NHS acute… Read more »
By Corrina Kane I was excited to be present this morning at the launch of DigitalHealth.London, an accelerator created to help healthcare benefit from digital health innovation, which, as Boris pointed out, has nothing to do with arthritic fingers… George Freeman painted a compelling vision of a future where technology transforms the lives of patients… Read more »
I recently came across this Tedx Royal Holloway Talk by NHS junior doctor Cosima Gretton talking about technology in her day-to-day role. Watch the video because it’s well worth understanding the challenges facing practitioners today, but the point is that a majority of her time goes to administration and not time with patients. She explains… Read more »
Welcome to 2016, and welcome to our first blog post. If you’re reading this, then you’re probably interested in who we are and what we do. So I’ll use this first post to do just that; talk about who we are, what we do, why we do it, and what we’ll be doing with our… Read more »