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Stay safe, stay in your car: Discover the virtual waiting room

Thursday June 18th, 2020

By Rick Halton, VP Marketing & Product, Lumeon First published in Healthcare IT Today, June 18, 2020 In the current Coronavirus climate, the model of care delivery, as we know it, has been flipped up and has landed on its head. The waiting room is one of those steps in the care process that we’ve taken for… Read more »

How Can Providers Help Patients Back to Hospital?

Tuesday June 9th, 2020

By Dr. Gajan Srikanthan, Director of Clinical Pathways With coronavirus spreading and states ordering shutdowns, many hospitals went into crisis mode, putting a temporary stop to elective surgeries like hip replacements. Others that could be delayed without definite harm, such as treating certain types of cancer, were also postponed on a case-by-case basis. As emergency… Read more »

Telehealth – Lost in Translation

Monday June 1st, 2020

By Rick Halton, VP Product and Marketing I’m sure you’ve seen the iconic movie ‘Lost In Translation’ set in Japan – with Bill Murray and Scarlett Johansson – it’s about what goes unsaid. The cast spends the whole time communicating through technology or interpreters. Bob and Charlotte are the two main characters, they talk in person,… Read more »

COVID-19: The great reopening has begun!

Thursday May 21st, 2020

By Robbie Hughes, Lumeon CEO First published in Fierce Healthcare 06.15.2020.   State by state, health systems are threading the needle in balancing their own health economics and public health concerns. With a huge backlog of pent up demand, we might expect (socially distant) queues round the block for every aspect of care that has been postponed in the last three months…. Read more »

COVID-19: Paying for the new normal

Tuesday May 5th, 2020

By Robbie Hughes, Founder and CEO, Lumeon  In the penultimate piece of my series on what healthcare will look like ‘post peak’, we move on to the next level of optimization that will drive change as we live through the COVID-19 pandemic: reimbursement and links to delivery incentives. In the UK today (as I write… Read more »

Care Redesign For a Post-Peak COVID World

Thursday April 23rd, 2020

By Robbie Hughes, Founder and CEO, Lumeon | Article originally published at Healthcare IT Today In this brave new world, of so called post-peak COVID, if we have no clear means of vouching whether a patient is ‘clean’, then the challenge we all have is how to bring them into an environment with other more… Read more »

Planning for Transition to a Post COVID-19 World

Thursday April 16th, 2020

By Robbie Hughes, Founder and CEO, Lumeon As we continue to take our customers live with new solutions that help them deal with the current crisis, we have been reflecting on what the new normal will look like for health systems and what the needs of our customers are likely to be. Below I’ve put… Read more »

Building a COVID-19 Remote Home Monitoring Solution… in 7 Days!

Friday April 3rd, 2020

By Dr Gajan Srikanthan, Director of Clinical Pathways, Lumeon Over the last few weeks, more has been learned about the clinical progression of COVID-19. Globally, nearly 1 million confirmed cases of COVID-19 have been reported, with the spectrum of infection ranging from mild to critical, and most infections not being severe.  In a report from the Chinese Centre for Disease Control and Prevention,… Read more »

5 Ways to Leverage Technology as a Rapid Response to COVID-19

Tuesday March 24th, 2020

By Rick Halton, VP Product & Marketing, Lumeon With the unprecedented growth in patients diagnosed with COVID-19, caused by the coronavirus 2 (SARS-CoV-2) [1], health systems are rapidly being overwhelmed.  At the end of 2019 80,000 cases had been reported in China.  We are now seeing this trend repeat itself in the western hemisphere.  In Italy… Read more »

How Our Customers are Rapidly Responding to COVID-19

Tuesday March 17th, 2020

By Robbie Hughes, Founder and CEO, Lumeon The value of large-scale care coordination in times of crisis.  While well–coordinated care is without question an admirable goal (and with the latest ONC rulings now has a substantial push from the federal government), executing it at the scale required to respond to the COVID-19 crisis is all but impossible for most health systems.  At Lumeon, we… Read more »

Lumeon Logo on background

Ready for Digital Transformation – Thoughts from the 4th Interdisciplinary Conference on Orthopedic Value Based Care

Thursday March 5th, 2020

By Lori Lawrence and Luis Mora, Business Development Executives, Lumeon This year was the first time that Lumeon participated in the Interdisciplinary Conference on Orthopedic Value Based Care, which took place at Newport Beach at the end of February. It was a fantastic show with some really interesting conversations and such positive energy. The conference… Read more »

Off the Beaten Pathway: Lumeon Research Shows Need to Standardize Care Using Technology

Wednesday March 4th, 2020

By Rick Halton, VP Product & Marketing, Lumeon The “old school” approach to healthcare delivery – relying on committees, staff augmentation, prior EHR documentation systems – is not working.   There is no question that a true healthcare delivery transformation needs to take place. Healthcare providers currently rely on outdated approaches – from committees and written initiatives to staff augmentation and old EHR documentation systems –… Read more »

Preoperative Best Practices – To Test or Not To Test?

Thursday February 27th, 2020

By Dr Gajan Srikanthan, Director of Clinical Pathways, Lumeon Doctors around the world undertake an estimated 234 million major surgical procedures every year. And they do preoperative testing before elective surgeries in an effort to predict complications that may prompt preventive measures or even cancellation. Preoperative laboratory testing includes assessing complete blood count, hemostasis, blood… Read more »

Six Ways to Reduce Appointment No-Shows

Tuesday February 4th, 2020

By Mabon John, Head of Solution Architects, Lumeon Healthcare has truly evolved into a digital care delivery process, with patient expectations of an efficient and automated experience at an all-time high. But, as large healthcare providers are trying to improve outcomes and patient care, it is not always a guarantee that patients are able to… Read more »

The Top 10 Ingredients of Next Generation Care Delivery

Monday January 20th, 2020

By Rick Halton, VP Product & Marketing, Lumeon In my recent blog, I talked about the top 10 misconceptions of next generation care delivery, I’d now like to move on to the elements of success. Clinical pathways are rapidly becoming the primary clinical and operational model for health care delivery. Their popularity has increased as… Read more »

Top 3 Surgical Risk Calculators for Improving Outcomes

By Dr Gajan Srikanthan, Director of Clinical Pathways, Lumeon In medical practice, it is the clinician’s responsibility to assess the risk of any procedure or medication and compare it to the potential benefits. Increasingly, surgical risk assessment tools allow comparison of surgical outcomes to help guide decision-making. These tools are based on data that stratifies… Read more »

10 Common Misconceptions of Next Generation Care Delivery

Wednesday January 8th, 2020

By Rick Halton, VP Product & Marketing, Lumeon Clinical pathways are an essential ingredient for next generation care delivery, however they are often misunderstood, confused, and conflated with other related topics.  Traditionally, they were paper-based guidelines, during the last couple of decades they have become online publications and more recently transformed into digital flow diagrams…. Read more »

The Healthcare CXOs 15 Minute Guide to Transforming Care Delivery

Tuesday December 10th, 2019

By Rick Halton, VP Product & Marketing, Lumeon In a healthcare conversation that often leads back to questions of cost, there’s a major source of potential cost savings that gets far too little attention. Reducing waste in care delivery can make it possible to halve the cost of care overall. It is no exaggeration to… Read more »

How to Solve the Problems of Post-Surgical Opioid Prescribing

Tuesday November 26th, 2019

By Dr Gajan Srikanthan, Director of Clinical Pathways, Lumeon Effective post-surgical pain management is an essential part of a patient’s recovery. But the word “management” is crucial — the goal should be to control pain, not necessarily erase it entirely. However, the rise of a “pain-free” ethos in medicine has led to an expectation that… Read more »

Off the Beaten Pathway: Lumeon Launches Industry-first Care Pathway Blueprints

Thursday November 14th, 2019

By Robbie Hughes, Founder and CEO, Lumeon I’m thrilled to announce the launch of Lumeon’s care pathway blueprints. Our first-to-market offering of ready-made workflow templates, combining best-practice clinical guidelines and operational care models to accelerate providers’ ability to optimize care delivery. Care pathway blueprints are fundamentally the recipes for how to optimally deliver care. Delivered… Read more »

How Tech Is Making Healthcare More Human: Notes on the HLTH Conference

Friday November 1st, 2019

By Mark Clermont, CFO, Lumeon The Lumeon team had a fantastic experience at the HLTH conference in Las Vegas this week. The event provides an excellent forum for decision–makers and influencers in healthcare to talk, learn, and collaborate on solutions to the most pressing challenges in the industry.  We talked to a lot of folks over the course of several days, and it was clear from… Read more »

Overcoming Pre-Surgical Process Complexities for an Improved Patient Journey

Tuesday October 15th, 2019

By Dr Gajan Srikanthan, Director of Clinical Pathways, Lumeon – Arcticle originally published at Healthcare Business Today The pre-surgical process can be a complicated but necessary journey for patients. Just as much focus needs to be put into the pre-surgical process as the surgery itself. If patients are unprepared, do not know what to expect, or… Read more »

Talking Efficiency and Patient Communication at the NAACOs Conference

Friday October 4th, 2019

By Lori Lawrence and David May, Business Development Executives, Lumeon Lumeon participated for the first time in the National Association of ACOs (NAACOs) fall 2019 conference, which took place September 25-27 in Washington, DC. We’re delighted we did. It’s been one of the event highlights of the year for the team, who had the opportunity to meet… Read more »

The Fast Track to Preoperative Readiness | Takeaways from HCP19

Friday September 27th, 2019

By Rick Halton, VP Product & Marketing, Lumeon At the Health Connect Partners Reverse Expo in Kansas City, Missouri, earlier this week, the 15+ perioperative surgery leaders I spoke to had one resounding message: There are enormous benefits to fast-tracking otherwise healthy patients into surgery. This strategy services healthy patients with less hassle, while reducing… Read more »

Off the Beaten Pathway: What Would a Functional U.S. Health System Look Like?

Tuesday September 24th, 2019

By Robbie Hughes, Founder and CEO, Lumeon When I heard that President Trump would be making a speech about a healthcare overhaul this month, I hoped he’d be recommending real regulations to actualize the commitments on price transparency he made over the summer. What we need is to ensure consistent implementation of the ideas in his executive orders…. Read more »

5 Key Steps to Exceptional Patient Engagement

Wednesday September 18th, 2019

By Rick Halton, VP of Product & Marketing, Lumeon As healthcare moves toward a consumer model, there’s much talk in the field today about how to increase patient engagement, as well as much misunderstanding about what that really means. Most health systems are not set up to embrace true patient engagement, but in many cases those leading institutions don’t realize they are insufficiently prepared. Many people… Read more »

How Better Patient Preparation Before Surgery Improves Outcomes

Friday September 13th, 2019

By Dr Gajan Srikanthan, Director of Clinical Pathways, Lumeon Preparing for surgery is a complex process, which can become chaotic without careful management. It’s essential to prioritize both patient and caregiver pre-surgical readiness to make sure that everything goes according to plan, and that patients arrive well prepared for their procedure. For patients, this means… Read more »

Why Our Health Systems Should Run Like Airports

Thursday August 22nd, 2019

By Rick Halton, VP of Product & Marketing, Lumeon  Many people in healthcare think about “patient experience” as what a patient experiences within the four walls of a healthcare institution. It’s like the patient doesn’t exist before and after they come in for care — the organization simply isn’t set up to manage an ongoing… Read more »

The Right Technology at the Right Time for U.S. Healthcare

Wednesday August 7th, 2019

By Mark Clermont, CFO, Lumeon The healthcare sector is full of opportunity these days, particularly in the U.S. One of the biggest of those opportunities is finding ways to remove barriers that prevent physicians from diagnosing and treating patients effectively. In that context, I am thrilled to take on the position of CFO of Lumeon…. Read more »

The Right Technology at the Right Time for U.S. Healthcare

By Mark Clermont, CFO, Lumeon The healthcare sector is full of opportunity these days, particularly in the U.S. One of the biggest of those opportunities is finding ways to remove barriers that prevent physicians from diagnosing and treating patients effectively. In that context, I am thrilled to take on the position of CFO of Lumeon. Previously, as… Read more »

The Unexpected Effects Of Greater Patient Engagement

Friday July 26th, 2019

By Rick Halton, VP of Product & Marketing, Lumeon • Article originally published at Health IT Outcomes The way that medical care is delivered is undergoing a sea change. It starts with an increasing emphasis on value-based care, defined by tying payment to patient health outcomes. Better outcomes are known to be influenced by the level of patient engagement—good… Read more »

The Unexpected Effects Of Greater Patient Engagement

By Rick Halton, VP of Product & Marketing, Lumeon • Article originally published at Health IT Outcomes The way that medical care is delivered is undergoing a sea change. It starts with an increasing emphasis on value-based care, defined by tying payment to patient health outcomes. Better outcomes are known to be influenced by the level of patient engagement—good… Read more »

Lumeon Shines at the GlobalSTL Health Innovation Summit 2019

Tuesday June 11th, 2019

By Robbie Hughes, Founder and CEO, Lumeon Lumeon is proud to have been selected out of 750 international applicants to participate in the 3rd annual GlobalSTL Health Innovation Summit, held June 5th in Saint Louis, Missouri. The 16 companies that were invited to participate hailed from Israel, the U.K., Canada, Sweden, and Portugal. Whilst most companies focused on… Read more »

4 Key Reasons To Improve Preoperative Patient Engagement

Friday July 12th, 2019

By Nefeli Kritikou, Marketing Manager, Lumeon Patient engagement isn’t a new concept. Its importance has been widely researched with a wide range of evidence supporting its impact on lowering costs and improving patient outcomes. However, addressing patients’ unique needs and ensuring open doctor-patient communication isn’t always feasible. In a constantly evolving healthcare landscape with regulatory changes,… Read more »

The ERAS dilemma; from guidelines to pathways

Wednesday May 8th, 2019

By Corrina Kane, Senior Director of Marketing and Dr. Gajan Srikanthan, Director Clinical Pathways, Lumeon We spent an enlightening few days at the 7th ERAS World Congress meeting in Liverpool, UK, from May 1-3. Organized by the Enhanced Recovery After Surgery (ERAS®) Society, the ERAS Congress hosted a global audience with strong representation from multidisciplinary… Read more »

Off the beaten pathway: EMRs won’t cut the cost of care delivery

Friday April 26th, 2019

By Robbie Hughes, Founder and CEO, Lumeon It is well understood that documenting the actions undertaken in the delivery of care is a hugely important capability of electronic medical records (EMRs). The 2009 Health Information Technology for Economic and Clinical Health Act (HITECH Act) prescribes the “meaningful use” of EMRs with the purpose of enabling health systems… Read more »

Auto Pilot: Cut costs using care traffic control

Thursday April 18th, 2019

By Rick Halton, VP Product & Marketing, Lumeon • Article originally published at Group Practice Journal – The Official Publication of the American Medical Group Association Over the past decade, the U.S. healthcare system has worked on creating a streamlined digital record for patients and providers. Digitizing patient data has produced many benefits, including maintaining patient… Read more »

Delivering on the Promise of Enhanced Recovery

Thursday April 11th, 2019

By Dr. Gajan Srikanthan, Director Clinical Pathways, Lumeon Putting the patient at the center of their care. It’s a key factor in applying best-practice guidelines to ensure optimum care is delivered during hospitalization and afterward. It is also vital to ensure the close patient engagement that began pre-admission continues across the surgical journey. In our blog 5 Tips for… Read more »

Barbecue, Honky Tonk…. and Value-based Care

Tuesday April 9th, 2019

By Dr. Gajan Srikanthan, Director Clinical Pathways, Lumeon A couple of weeks ago, I was lucky enough to spend a week in Tennessee as part of an ABHI (Association of British HealthTech Industries) mission to promote up and coming U.K. health technology companies. Why Tennessee, you may ask? I wasn’t entirely sure before arriving, but it became abundantly clear… Read more »

At Becker’s Annual Meeting, a Focus on Patient as Consumer

Friday April 5th, 2019

By Lori Lawrence & Alex Carter, Business Development Executives, Lumeon Luminaries and healthcare leaders gathered at the Becker’s Hospital Review 10th annual meeting this week in Chicago to discuss the latest developments in hospital administration and the business of healthcare. There was much conversation about the use of artificial intelligence (AI) in healthcare without a… Read more »

Care Coordination: A Key Focus for Executives at AMGA 2019

Wednesday April 3rd, 2019

By Alex Carter, Business Development Executive, Lumeon Lumeon enjoyed participating in the American Medical Group Association (AMGA) 2019 conference on March 27–30. Our first time exhibiting at this conference, there were plenty of opportunities to interact with healthcare executives and doctors. Many visitors told us they were glad to discover us, and had not been aware a company… Read more »

New Ways Technology is Boosting Patient Engagement

Thursday March 28th, 2019

By Rick Halton, VP Product & Marketing, Lumeon Maximizing value for patients is at the heart of the healthcare industry shift toward value-based care and pay-for-performance. Engaged patients maintain a closer attachment to their care teams, and experience greater value in their care. This leads to patient empowerment, greater satisfaction, and an overall improved experience…. Read more »

Off the Beaten Pathway: Meet Dr. Gajan Srikanthan, Lumeon’s New Director of Clinical Pathways

Thursday March 21st, 2019

We are thrilled to introduce our new Director of Clinical Pathways, Dr. Gajan Srikanthan, an internal medicine physician who recently joined us after spending the last decade as a healthcare technologist developing knowledge-based decision support solutions. Dr. Srikanthan will bring his expertise to bear on developing Lumeon’s clinical pathway offerings. His goal is to create… Read more »

5 Tips for Making “Enhanced Recovery” the Norm

Thursday March 7th, 2019

By Rick Halton, VP Product & Marketing, Lumeon There has been lots of discussion about an evidence-based approach for helping patients recover more quickly after surgery or clinical procedures. Whilst the evidence has remained largely the same over the last decade, implementation and adoption of enhanced recovery protocols has been slow. A major reason for… Read more »

Consumerization and Patient-Centered Care: Takeaways from HIMSS19 and a Look Ahead at HIMSS20

Wednesday February 20th, 2019

By Alex Carter, Business Development Executive, Lumeon The HIMSS19 conference was full of exciting innovation and abuzz with talk of the latest developments in healthcare information and management. The Lumeon team was out in force and spent the 3 days back-to-back sharing our vision of care pathway management with dynamic company executives, analysts and press. What I found… Read more »

Off the Beaten Pathway: Bringing Care Pathway Management to the NHS

By Jeff Ball, VP of Customer Success, Lumeon We are thrilled to announce our first NHS partnership, Chelsea and Westminster Hospital NHS Foundation Trust. We have worked with Chelsea and Westminster’s postnatal team to create a digital end-to-end care pathway for new mothers and their babies, funded by the hospital charity CW+. Our user-friendly technology is transforming how this… Read more »

The Future of Anesthesiology: Adding Value Throughout the Care Pathway

Friday February 8th, 2019

By Rick Halton, VP Product & Marketing, Lumeon The shape of a new paradigm was evident at the California Society of Anesthesiologists (CSA) 2019 Winter Anesthesia Conference, where Lumeon participated as an exhibitor from January 28 through Feb 1 in Maui, Hawaii. Anesthesiology is a practice at a crossroads. Outcome-based reimbursement models are spreading. Patient… Read more »

For Clinical Leaders, a Focus on Collaboration and Integration

Monday January 28th, 2019

Lumeon was delighted to attend the NHS Clinical Leaders Network (CLN) National Congress Conference 2019, which was held in Manchester on 23rd January. Lumeon supported the CLN in addressing the challenges of sustaining change in light of some major infrastructure shifts that have occurred over the last five years. These shifts include changes to integration… Read more »

Off the Beaten Pathway: How it All Started

Monday January 21st, 2019

By Robbie Hughes, Founder and CEO, Lumeon How it all started… When we started this company, we started it with a very simple aim. Enable our customers to deliver consistently high-quality care at scale. This sounds like a simple, reasonable objective. It turns out that the way in which we went about achieving it was very… Read more »

Streamlining online appointment scheduling to boost revenue and reduce headaches for patients, providers

Thursday January 17th, 2019

By Rick Halton, VP Product & Marketing, Lumeon • Article originally published at In the consumer world, people have come to expect every experience to be fast and frictionless. These expectations are becoming increasingly evident in the healthcare industry, too – not only among patients but also among providers – and they’ll only continue to… Read more »

Putting Enhanced Recovery Protocols into Practice

By Rick Halton, VP Product & Marketing, Lumeon • Article originally published at Becker’s Hospital Review  Proper preparation and recovery are cornerstones in the evolution of surgical care. The U.S. healthcare system must improve its approach to enhanced recovery protocols because of the way reimbursement models are shifting. Pay-for-performance drives shared savings and measurably better… Read more »

How can providers align schedules with patients to keep them returning for preventive care?

Thursday November 29th, 2018

By Rick Halton, VP Product & Marketing, Lumeon • Article originally published at Engaging with providers today – even for things like making an appointment – can be cumbersome, and as a result, patients are only likely to engage when they absolutely must. With an industry-wide shift to value-based care models, where both healthcare organizations… Read more »

How can the HealthTech Advisory Board help the NHS?

Friday November 23rd, 2018

Corrina Kane gives an industry perspective. This week the government announced the first meeting of the newly formed HealthTech Advisory Board. The board is chaired by celebrity doctor/author Ben Goldacre alongside a host of digital health academics, financiers and industry leaders. Reporting directly into the Health Secretary, Matt Hancock, they have the formidable task of advising him… Read more »

5 Hot Topics from MGMA18 Annual Conference

Thursday October 18th, 2018

By Rick Halton, VP Product & Marketing, Lumeon Earlier this month the Lumeon team attended the Medical Group Management Association’s annual conference in Boston. The event brought together over 3,000 attendees to discuss and gain insight into evolving healthcare issues, a plethora of regulatory and compliance mandates, and best practices across different care models. Amidst a… Read more »

Population Health News Catching up with Robbie Hughes

Monday October 1st, 2018

Interview with Robbie Hughes, Founder & CEO, Lumeon – published at Population Health News Population Health News: In what areas do analytics play the most significant role in health care? Robbie Hughes: Health analytics really comes into its own with its production of actionable insight. For example, it is interesting to note the increase of heart… Read more »

Consumerizing the Patient Experience through Personalized Care

Thursday September 20th, 2018

By Rick Halton, VP Product & Marketing, Lumeon The healthcare sector is faced with a phenomenon that it can no longer ignore if it’s to survive and thrive: the consumerization of the industry. The experiences that consumers have come to expect and demand, like the ease of shopping on Amazon or simplicity of booking a… Read more »

How To Optimize Perioperative Patient Engagement; ERAS® and beyond

Thursday September 13th, 2018

By Dan Horne, Six Sigma Business Analyst & Nefeli Kritikou, Marketing Manager, Lumeon Engaging with patients and their families is a necessity for clinicians, given its benefits on clinical outcomes and healthcare sustainability. Patient engagement not only raises patients’ satisfaction and psychological well-being but also reduces medical errors and improves overall medical safety. While doctor-patient communication… Read more »

4 Key Steps To Build The New Digital Patient Experience

Thursday August 16th, 2018

By Rick Halton, VP Product & Marketing, Lumeon As we tour the healthcare providers across the US, we’re clearly seeing a massive shift in mindset from the traditional in-person experience toward a modern, web-based digital experience. Gone are the days when simple, hand-cranked appointment reminders were sufficient. With more than 70 percent of patients now… Read more »

How hospitals are integrating Augmented Reality and other tech to improve patient experience

Thursday August 9th, 2018

By Rick Halton, VP Product & Marketing, Lumeon • Article originally published at New, emerging technologies are turning patients into savvy healthcare consumers with higher expectations around the services they receive. From wearables to telemedicine, virtual and augmented reality, 3D imaging, and artificial intelligence, patients are increasingly drawn to cutting-edge experiences, similar to what… Read more »

How To Optimize Perioperative Patient Engagement; the ERAS® way

Tuesday August 7th, 2018

By Dan Horne, Six Sigma Business Analyst & Nefeli Kritikou, Marketing Manager, Lumeon Trust and open communication are integral pieces of the doctor-patient relationship, paramount to a successful surgical outcome and a positive patient experience. However, meeting patient information needs and engaging them from diagnosis to recovery has been an ongoing challenge. This challenge has been… Read more »

The Business Case for Connecting the Patient Journey

Thursday April 19th, 2018

By Rick Halton, VP Product & Marketing, Lumeon The Business Case for Connecting the Patient Journey Over half a century has passed since former U.S. President Dwight Eisenhower signed the Federal Aid Highway Act, authorizing the construction of a vast network of more than 40,000 interstate highways across the nation. The Interstate Highway System as… Read more »

Consumerizing the Healthcare Experience with Real-Time Health Systems

Wednesday April 11th, 2018

  By Robbie Hughes, Founder and CEO, Lumeon For all of the criticism that the airline industry receives, there is one thing it has mastered: creating a seamless, digitally integrated experience for the customer journey, with automated coordination across all stakeholders and touchpoints. This helps grow the airline’s revenue (‘welcome back Mr. Hughes’), whilst improving… Read more »

Winning tactics for ASCs in 2018

Thursday November 2nd, 2017

Against a backdrop of rising deductibles and tightening household budgets the ASC market is booming, with payers triggering a wave of contracting initiatives moving reimbursement out of hospitals and into the more cost-effective ASC environment. New regulations, payment models and technology mean 2018 could be a year of unprecedented change. How could all of this impact your operational strategy in 2018?

The AI lifestyle coach. A new dawn for personalizing corporate wellness?

Thursday October 26th, 2017

In recent years, corporate wellness programs have undergone something of an evolutionary leap. The traditional approach to wellness was rather like an ineffective annual appraisal; an hour or two of diagnostic analysis of how you were performing, with some recommended actions that may or may not be followed up on, or escalation if very bad scores are achieved.

Reinventing the healthcare wheel: innovation waste and scaling best practice

Tuesday October 17th, 2017

The benefits of implementing standardized best practice to reduce unwarranted variation are well known and accepted. Despite the occasional tension between independently-minded physicians and business-minded healthcare executives, it is becoming increasingly clear that to deliver care in a world of increasing life spans and chronic disease, the system must change.

Top 7 Employer Health & Wellness Trends for 2018

Friday October 6th, 2017

Words by Imogen Barber Earlier this week, the Lumeon team headed out to attend the 9th Employer Healthcare and Benefits Congress in LA.  The event brought together over 2,000 leading payers, TPAs, brokers, consultants, healthcare providers, benefits companies, and of course, employers to discuss the latest developments in the employer benefits industry. They were joined by 200 exhibitors, offering everything from smart water bottles to precision genomics – all under the… Read more »

Payer-provider dynamics in a value-based world

Wednesday October 4th, 2017

In part 2, we investigate the somewhat fractious relationship between payers and providers, and how organizations are adapting to work together in a value-based system.
payer provider dynamics

Surviving and thriving under hybrid reimbursement models

Thursday September 28th, 2017

Regardless of current political uncertainties, and federal agency backtracking on implementation of bundled payments, no-one is in doubt that value-based care and reimbursement is the future of the healthcare system.
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Guest blog: Pre-sales NHS discussions: The importance of good preparation

Wednesday March 29th, 2017

Recently I joined representatives from Lumeon on a visit to Chelsea and Westminster Hospital NHS Foundation Trust’s maternity services. Our mission was to discuss post-natal patient management solutions and to see if Lumeon's Care Pathway Management platform could help digitize and improve efficiency within this particular pathway. From the Lumeon side, we had a Senior Account Executive, Stephan Zentgraf and his team, while Chelsea and Westminster hospital was represented by a Consultant Obstetrician.

Healthcare, Engagement & Communications

Thursday January 12th, 2017

by Mike Wilkinson It’s been a few months now since I’ve been in healthcare so I thought I’d provide some perspectives on how the healthcare and communications industries interact and their potential long-term inter-dependencies. It’s a complicated and rapidly evolving picture but one that is increasingly converging. Different Swim lanes: I think the first thing… Read more »

5 Ways Healthcare Will Change in 2017

Wednesday January 4th, 2017

by Robbie Hughes 2016 was a year of slow-but-steady progress for healthcare. Amid ever-rising costs (in August the Labor Department announced the highest rate of increased spending in 30 years) Centers for Medicare & Medicaid Services (CMS) are steadfastly laying the groundwork in the momentous shift towards Value-Based Care. With MACRA regulations and the focus… Read more »

One Stop Doctors & Lumeon – The Combo to Delivering an Exceptional Patient Experience

Thursday December 15th, 2016

By Mike Wilkinson If you’re near Hemel Hempstead in northwest London, then chances are good you’ve heard of One Stop Doctors, a state-of-the-art, boundary-breaking private health clinic. The clinic, with an interior that demonstrates a commitment to patient-centric high design values, offers on-demand medical expertise, along with outpatient diagnostics, physiotherapy, dentistry and aesthetics – all… Read more »

Rethinking Healthcare Delivery for Private Sector

Thursday December 8th, 2016

Rethinking Healthcare Delivery for Private Sector By Mike Wilkinson We have a problem in the UK. We are conditioned to the concept of being rationed when it comes to healthcare. Demand is overwhelming and the system puts in place various methods of inertia to manage the availability of supply, which has conditioned the consumer that… Read more »

Transforming Population Health Management With CPM

Wednesday November 30th, 2016

By Mike Wilkinson, VP Marketing and Product Management Today we announced the launch of version 2 of the Lumeon Care Pathway Management Platform. A central theme of this release is the ability to automate the management of millions of pathways enabling care on a scale not seen before in the industry. The next phase of… Read more »

Six ways our platform can help private providers work more effectively with the NHS

Tuesday October 18th, 2016

By Justin Thomas As the NHS struggles with overwhelming pressure on resources, there has never been greater opportunity for private providers to provide contracted services. That said, Trusts and CCGs are becoming more demanding of private providers, who must demonstrate that they can manage fluctuations in patient volumes, provide the most efficient service at the… Read more »

How to maximise your referral volume with eRS

Friday October 7th, 2016

By Mike Wilkinson, VP of Marketing and Product Last year the NHS launched its e-referral service (eRS),  the system that allows private healthcare providers to advertise their appointment slots and receive referrals electronically from the NHS. The simple web based application processes an estimated 40,000 electronic referrals every day (about 50%), and the NHS is… Read more »

Alliance Medical: Transforming Business with Care Pathway Management

Wednesday September 21st, 2016

Alliance Medical is Europe’s leading independent provider of medical imaging services, providing services to 500,000 patients in the UK each year. As Alliance Medical’s customer base has grown, they manage an increasing number of diverse and complex set of patient journeys, according to the requirements of each healthcare provider, with a high number of varying… Read more »

Becoming Part of the Healthcare Revolution

Thursday August 25th, 2016

By Mike Wilkinson Today’s healthcare market is something of a digital laggard yet I can see many parallels to my early days in telecoms. When I was in the first stages of my career we were all about getting bandwidth to the masses in as cost effective manner as possible. The problem was that the market was… Read more »

Through the Looking-Glass of Healthcare

Tuesday August 9th, 2016

by Corrina Kane, Head of Product Marketing “Now, here, you see, it takes all the running you can do, to keep in the same place. If you want to get somewhere else, you must run at least twice as fast as that!”  – The Red Queen to Alice, Through the Looking Glass Last week was a… Read more »

The NHS doesn’t need transformation – it needs stability

Wednesday May 4th, 2016

by Corrina Kane Having just last month explored the implications of the Lord Carter report on the freshly amalgamated body that is NHS Improvement (NHSI), I was compelled to attend a recent HealthChat starring its Chief Exec, Jim Mackey. Hosted at the almost hip King’s Fund Health Campus, ever so slightly at odds with the… Read more »

Lord Carter’s Report: Getting a Grip on the NHS

Wednesday March 9th, 2016

By Corrina Kane The newly minted NHS Improvement team, led by the impressive Jim Mackey, has a mammoth job on its hands. Not officially launched until April this year, this new NHS regulatory body takes on the majority of Lord Carter’s 15 recommendations, 84 deliverables and 88 pages on ‘Operational productivity and performance in English NHS acute… Read more »

Digital Health.London

Thursday February 11th, 2016

By Corrina Kane I was excited to be present this morning at the launch of DigitalHealth.London, an accelerator created to help healthcare benefit from digital health innovation, which, as Boris pointed out, has nothing to do with arthritic fingers… George Freeman painted a compelling vision of a future where technology transforms the lives of patients… Read more »

Technology’s Role in Rethinking Healthcare Delivery

Monday February 8th, 2016

I recently came across this Tedx Royal Holloway Talk by NHS junior doctor Cosima Gretton talking about technology in her day-to-day role. Watch the video because it’s well worth understanding the challenges facing practitioners today, but the point is that a majority of her time goes to administration and not time with patients. She explains… Read more »

Welcome to the Lumeon Blog

Friday January 22nd, 2016

Welcome to 2016, and welcome to our first blog post. If you’re reading this, then you’re probably interested in who we are and what we do. So I’ll use this first post to do just that; talk about who we are, what we do, why we do it, and what we’ll be doing with our… Read more »