Helping you optimize your care pathways
What are On-Demand Services?
In addition to our Professional Services and day-to-day support, Lumeon also offer ‘On-Demand’ solutions to help you run Care Pathway Manager in a manner that best supports your business.
These services are designed to help you with requirements that don’t require full-scale project management, and may need to get done relatively rapidly, but still require dedicated experts. These services all include dedicated time with a specialist who will get to grips with your business need, as well as the best operational solution for you.
You can purchase tokens for these services and use them whenever you need, throughout the entire year.
System Healthcheck
Our System Healthcheck service provides an overall picture of the system across each of your sites. Typical questions answered include; How fast is the system? How many users are on it? How large is the paper archive? Should we be archiving or removing data?
Includes:
- Analysis of your data size, (including the paper archive as well as your system data)
- Dashboard performance
- Dashboard/workflow analysis
- Concurrent User report
- Appointment, patient, practitioner counts