This service evaluates your day-to-day usage of Care Pathway Manager to identify any short-cuts or improved ways of meeting your business needs. It will usually involve on-site shadowing by a Lumeon support team member and a set of recommendations on leveraging further functionality or changing existing work methods.

Includes:

• High-level analysis of workflow
• Business outcomes evaluation
• Gap analysis and remediation
• Written report/recommendations

If you need help creating, modifying or enhancing a custom dashboard e.g. Outstanding Reviewer Reports or Weekly Referrals, you may either need this service or our full professional service. Either way, our support team will sit down with you to scope the project, including any changes to the system required in order to make the dashboards work the way you want them to.

Includes:

• Scoping, developing, testing and implementing new Dashboards
• Modifying/customizing Dashboards then testing them before deployment
• Manipulating application data in bulk

Care Pathway Manager is able to process a huge amount of financial, clinical and appointment data.  This service analyses your critical data to ensure it is organised in a consistent and logical manner across every site to avoid problems such as mismatched fields, data entry errors or broken reports etc. It will also highlight if you need data cleansing, which we offer as a complementary service.

Includes:

• Identification of relevant data/metadata
• Analysis of gaps in process/data consistency
• Written report and remediation (if applicable)/recommendations