Pathway Category: Financial Pathways

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    SLA Manager

    Safeguards against breaches by attaching time criteria for completion of care stages, dependent upon clinical urgency or contract. Triggers alerts, reminders, tasks etc. if a breach gets within a certain time-proximity.

    Patient Recall Manager

    Reminds clinical staff to make follow-up calls for recently discharged ‘at risk’ patients. Also notifies patients to book general follow-up appointments e.g. 6 months after treatment.

    Patient Insurance Checker

    Ensures that patients turn up to appointments with the appropriate insurance code in place.

    Patient DNA/Late Arrival Manager

    Helps manage patients who are regularly late or who cancel last minute, by adapting their personalised communication strategy.

    Debt Chaser

    Chases patients or payors with varying degrees of urgency, based on their current balance, how long payments have been outstanding and how large a sum is outstanding.

    Billing Manager

    Tracks charges against appointment type, procedure and location and auto-calculates fees according to the patient’s contract.