Pathway Feature: Automated patient comms

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Straight to test Prostate Cancer Pathway (under development)

Wednesday July 6th, 2016

Provides a state-of-the-art care pathway for prostate care diagnosis; including upfront appointment sequencing with automatic resource coordination, referral screening, patient comms and automatic actions to pre-empt breaches.[list check-small] Facilitates faster biopsy and scan result turnaround Reduces human error and unsuitable scans/procedures Improves patient experience [/list]UNDER DEVELOPMENT

X-Ray Pathway Manager

Optimises your X-ray pathway by automatically vetting referrals, sending patient communications and ensuring the right equipment and practitioners are booked.[list check-small]Automatically screens X-ray referrals for faster processingHelps avoid breaches, by proactively automating tasks and alertsImproves the patient experience[/list]

Diagnostic Imaging Manager

Improves the efficiency and patient experience across any diagnostic imaging pathway. Includes intelligent automation rulesets to help you manage resourcing, scheduling, report distribution, communications and invoicing across any contract and modality.[list check-small]Automatically screens referrals for faster processingProvides an easier review process for escalated casesImproves the patient experience[/list]

MRI Pathway Manager

An optimised MRI pathway complete with intelligent algorithms to improve efficiency, from scheduling and triage through to PACS report formatting and distribution. Also includes patient portal, automated communications and billing rules variable by contractual or clinical data.[list check-small]Better service guaranteesReduced waiting timesImproves the patient experience[/list]

Bladder Cancer Diagnostic Pathway (currently under development)

Provides a standardised care pathway for secondary suspected bladder cancer diagnosis; including upfront appointment sequencing with automatic resource coordination, referral triaging rule-sets and pre-emptive breach actions.[list check-small]Facilitates faster scan result turnaroundReduces human error and unsuitable scans/proceduresImproves patient experienceProduces predictable resource demand[/list]UNDER DEVELOPMENT

SLA Manager

Safeguards against breaches by attaching time criteria for completion of care stages, dependent upon clinical urgency or contract. Triggers alerts, reminders, tasks etc. if a breach gets within a certain time-proximity.[list check-small]Reduces fines from breachesHelps you guarantee better service qualityProvides insight into resourcing requirements[/list]

Ultrasound Pathway Manager

Optimises your Ultrasound pathway by automatically vetting referrals, sending patient communications and ensuring the right equipment and practitioners are present.[list check-small]Automatically screens Ultrasound referrals for faster processingProvides an easier review process for escalated casesImproves the patient experience[/list]

Patient Recall Manager

Reminds clinical staff to make follow-up calls for recently discharged ‘at risk’ patients. Also notifies patients to book general follow-up appointments e.g. 6 months after treatment.[list check-small]Minimises admin time whilst reducing risk of oversightAllows you to monitor new processes/care pathways more carefullyImproves patient experience[/list]

Patient Insurance Checker

Ensures that patients turn up to appointments with the appropriate insurance code in place.[list check-small]Ensures correct insurance codes are in place for each appointmentReminds patients to provide missing informationIntegrates with Healthcode[/list]

Patient DNA/Late Arrival Manager

Helps manage patients who are regularly late or who cancel last minute, by adapting their personalised communication strategy.[list check-small]Helps to improve clinical capacityIncludes ability to automatically charge a fee to deter no showsReduces administration time spent re-arranging appointments last minute[/list]

PET-CT Pathway Manager

Optimises your PET-CT pathway by automatically vetting referrals, sending patient communications and setting appointment scheduling and PACS reporting rules based on contractual and clinical variables.[list check-small]Automatically screens referrals for faster processingProvides an easier review process for escalated casesImproves the patient experience[/list]

Debt Chaser

Chases patients or payors with varying degrees of urgency, based on their current balance, how long payments have been outstanding and how large a sum is outstanding.[list check-small]Reduces time spent chasing paymentsIncreases revenue/prevent revenue leakageProvides overview of debtor position when used with Lumeon Analytics[/list]

CT Pathway Manager

Transfers patients through optimised stages of CT diagnosis. This includes pre-scan protocols, scheduling algorithms, patient comms, task list management, PACS report formatting, distribution and invoicing.[list check-small]Provides efficient workflows for each contract, so you can do more with the same resourcesImproves patient experience & reduces waiting timesImproves service level guarantees by pre-empting SLA breaches[/list]

Colorectal Cancer Diagnostic Pathway (currently under development)

Improves the efficiency of the 2WW colorectal cancer diagnosis pathway, introducing standard optimised processes for scheduling, resourcing, triage, case escalation, biopsy turnaround and automatic actions to pre-empt target breaches.[list check-small] Speeds up biopsy and scan results Helps procurement by producing predictable resourcing demand Improves patient experience [/list]UNDER DEVELOPMENT

Breast Cancer Diagnostic Manager (under development)

An efficient breast cancer secondary care pathway designed to minimise bottlenecks in the patient journey. Includes appointment sequencing with automatic resource coordination, referral screening, patient comms and automatic actions to pre-empt Cancer Waiting time breaches.[list check-small]Reduces waiting times for appointments and resultsImproves care coordination and patient experienceProduces predictable resource demand[/list]UNDER DEVELOPMENT

Aftercare Support Manager

Tuesday July 5th, 2016

Ensures your aftercare is timely and consistent. Automatically keeps you in touch with patients; capturing up-to-date data, providing helpful information and escalating feedback appropriately[list check-small]Reduces admin pressure on aftercare teamMaintains patient engagement and provides supporting documentsHelps longer-term outcome tracking[/list]