Pathway Feature: Patient recall

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Lifestyle and Wellbeing Coach

Wednesday July 6th, 2016

Provides ongoing support and advice to patients to help them meet their goals outside of the clinic. Reminds them about booking follow-ups and tracks outcomes over time. [list check-small] Collaborates with patients to help them achieve their goals Tracks and logs outcomes data over time Encourages general wellbeing and reduces unplanned readmissions [/list]

Patient Recall Manager

Reminds clinical staff to make follow-up calls for recently discharged ‘at risk’ patients. Also notifies patients to book general follow-up appointments e.g. 6 months after treatment. [list check-small] Minimises admin time whilst reducing risk of oversight Allows you to monitor new processes/care pathways more carefully Improves patient experience [/list]