Pathway Feature: Smart postcode lookup

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Patient Insurance Checker

Wednesday July 6th, 2016

Ensures that patients turn up to appointments with the appropriate insurance code in place. [list check-small] Ensures correct insurance codes are in place for each appointment Reminds patients to provide missing information Integrates with Healthcode [/list]

Debt Chaser

Chases patients or payors with varying degrees of urgency, based on their current balance, how long payments have been outstanding and how large a sum is outstanding. [list check-small] Reduces time spent chasing payments Increases revenue/prevent revenue leakage Provides overview of debtor position when used with Lumeon Analytics [/list]

Compliance Manager

Ensures all clinical and administrative information has been filled out, before patients can be transferred to the next stage. Contains ‘timers’ for actions to be completed before specified SLAs. [list check-small] Facilitates faster clinical and admin task completion throughout the pathway Improves compliance with SLAs and clinical standards e.g. NICE Safeguards against human error [/list]

Breast Cancer Diagnostic Manager (under development)

An efficient breast cancer secondary care pathway designed to minimise bottlenecks in the patient journey. Includes appointment sequencing with automatic resource coordination, referral screening, patient comms and automatic actions to pre-empt Cancer Waiting time breaches. [list check-small] Reduces waiting times for appointments and results Improves care coordination and patient experience Produces predictable resource demand [/list] UNDER DEVELOPMENT

Aftercare Support Manager

Tuesday July 5th, 2016

Ensures your aftercare is timely and consistent. Automatically keeps you in touch with patients; capturing up-to-date data, providing helpful information and escalating feedback appropriately [list check-small] Reduces admin pressure on aftercare team Maintains patient engagement and provides supporting documents Helps longer-term outcome tracking [/list]