Trigger automated patient outreach campaigns from within your EHR
Every year, providers miss out on opportunities to re-engage patients, through lack of effective, consistent outreach.
Lumeon takes the pressure off care teams and brings consistency and scalability to how you manage outbound communications. By automating educational, recall or population health campaigns, providers can quickly engage patients and task care teams or contact centers to follow-up appropriately.
Automatically recall patients to maintain care continuity and revenue
Takes the burden away from your teams, using automated recall.
Chase patients if they haven’t responded or escalate them for care team call back, and ensure every patient is recalled at regular intervals, according to their risk profile. Screen patients before appointments and notify them about CV-19 test results.
Integrate with your scheduling software
Make life simple and convenient for patients, while maximizing physician schedules wherever possible, by providing automated self-scheduling options via text or email.
Improve population health with targeted educational campaigns
Use EHR data or discharge notifications to assign patients to educational health campaigns, for example high pollution alerts for asthma sufferers, or guidance for people struggling with depression during Covid-19.
Add eForms to capture clinical patient information and escalate to care teams where required. Follow-up with invitations to book appointments or tests.
Task care teams
Trigger a sequence of time-bound care team activities once patients engage with health campaigns
Add eForm engagement
Gather more insights about patients to assign them to risk-based pathways
Interact via text
Engage patients using channels that they are familiar with and extend your campaign reach with two-way messaging
Rapidly build and deploy campaigns with Lumeon’s unique pathway engine. Start small and grow!
Assign patients to a series of sequenced campaigns, for example childhood vaccination schedules
Integrate with your EHR
Target campaigns based on clinical data and quickly launch within your EHR