Trigger automated patient outreach campaigns from within your EHR
Every year, providers miss out on opportunities to re-engage patients, through lack of effective, consistent outreach.
Lumeon takes the pressure off care teams and brings consistency and scalability to how you manage outbound communications. By automating educational, recall or population health campaigns, providers can quickly engage patients and task care teams or contact centers to follow-up appropriately.
Maximize revenue with HIPAA-compliant campaigns
Improve health outcomes and create better customer experiences
Trigger care team tasks sequences with our pathway engine
Automatically recall patients to maintain care continuity and revenue
Takes the burden away from your teams, using automated recall.
Chase patients if they haven’t responded or escalate them for care team call back, and ensure every patient is recalled at regular intervals, according to their risk profile. Screen patients before appointments and notify them about CV-19 test results.
Improve population health with targeted educational campaigns
Use EHR data or discharge notifications to assign patients to educational health campaigns, for example high pollution alerts for asthma sufferers, or guidance for people struggling with depression during Covid-19.
Add eForms to capture clinical patient information and escalate to care teams where required. Follow-up with invitations to book appointments or tests.
Asthma/high pollution alerts
Childhood vaccination schedules
Sequenced campaigns e.g. maternity pre-& post-natal checkups
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COVID-19 update: Safely restart elective surgery by using virtual care