PATIENT OUTREACH

Trigger automated patient outreach campaigns from within your EHR

Every year, providers miss out on opportunities to re-engage patients, through lack of effective, consistent outreach.

Lumeon takes the pressure off care teams and brings consistency and scalability to how you manage outbound communications. By automating educational, recall or population health campaigns, providers can quickly engage patients and task care teams or contact centers to follow-up appropriately.

Maximize revenue with HIPAA-compliant campaigns
Improve health outcomes and create better customer experiences
Trigger care team tasks sequences with our pathway engine
Seamlessly launch from within your EHR

Demo patient outreach

Automatically recall patients to maintain care continuity and revenue

Takes the burden away from your teams, using automated recall.

Chase patients if they haven’t responded or escalate them for care team call back, and ensure every patient is recalled at regular intervals, according to their risk profile. Screen patients before appointments and notify them about CV-19 test results.

Examples:

Cancer screening
Chronic disease
Cardiology follow-up
Flu shot/HPV vaccine
Hepatitis C screening

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Integrate with your scheduling software

Make life simple and convenient for patients, while maximizing physician schedules wherever possible, by providing automated self-scheduling options via text or email.

Enable booking links within emails/text
Or enable patients to text back ‘RESCHEDULE’ for alternative slots
Sync with your EHR

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Improve population health with targeted educational campaigns

Use EHR data or discharge notifications to assign patients to educational health campaigns, for example high pollution alerts for asthma sufferers, or guidance for people struggling with depression during Covid-19.

Add eForms to capture clinical patient information and escalate to care teams where required. Follow-up with invitations to book appointments or tests.