Make life simple for patients and schedulers with automated
Not only does manually re-scheduling appointments occupy staff time, it also relies on patients proactively making the effort to call your contact center.
Lumeon’s patient self-scheduling solution offers patients a modern, convenient experience, using automated
re-scheduling via text message or links to book online.
- Patient requests to reschedule
- Alternative slots sent to the patient
Seamlessly divert different appointment types to video calls – sending a url link once patients pick a convenient timeslot.
Use our Covid-19 screening tool to identify symptomatic patients. Send rescheduling options after 14 days or once they are symptom-free.
Encourage eligible patients to book
in-network follow-up after discharge, by sending suggested appointments times via text.
Combine with Lumeon’s automated recall functionality to give patients maximum flexibility when booking regular check-ups.
Allow patients to self-schedule appointments for things such as diagnostic tests or imaging referrals.