Solutions for ASCs

Using automation to optimize outcomes-based care

Lumeon Care Pathway Manager allows ASCs to automate and orchestrate workflows that deliver next-generation digital patient engagement and outcomes-based care.

Rather than being a ‘rip and replace’ solution, we integrate with your existing software to allow rapid visibility and control of process across the entire care continuum.

The Care Pathway Management approach allows ASCs to improve efficiency, maximize reimbursement and proactively steer patients towards their personal goals.

Benefits

maximize reimbursement

by pro-actively reducing readmissions using patient education and intelligent data feedback programs

improve profitability

by automating internal operations, making better use of physician time and comparing physician performance

enhance your brand

by digitizing the patient experience, creating more responsive patient outreach and publishing attractive outcomes data

Minimize post-surgical complications

Prior to surgery

Maximizing the chance of a successful outcome begins with patient preparation. ASCs can use Care Pathway Manager to capture patient data and ensure that patients are fully prepared for surgery. Content is tailored around their health profile and can be sent via patient’s preferred channel.

Data gathered from patients can be also used to assign them to risk-profile categories for physician assessment. This helps prioritize ‘at risk’ patients and prepare targeted pre- and post-surgical support to reduce unplanned readmission.

 

Post surgery

After surgery, providers can direct Care Pathway Manager’s advanced patient engagement functionality to regularly check in with patients, prompting them to score how they are feeling, and input key health data. Their automated pathway might also include personalized activities e.g. physical therapy exercises, or other wellbeing tips and guidance.

Daily goal-tracking data can be used to focus early intervention by automatically alerting physicians when data goes out of threshold or by triggering other automated activities e.g. transferring the patient into a call list.

 

 

Improve patient engagement and satisfaction

Using Care Pathway Manager means you can automatically personalize each patient’s journey, providing the right information and relevant resources, exactly when they need it.

Providers can use automation to shape the patient journey, based on each individual’s data. For example, if a patient is diabetic, you can automatically send them different instructions about fasting and reminders about how to manage their medicine, before and after surgery.

For patients, Lumeon acts as a care companion throughout their journey, helping them engage with care processes and track their personal healthcare goals.

 

 

Identify clinical improvements and business opportunities

ASCs have traditionally struggled to obtain comprehensive outcomes data across their surgical caseload. Lumeon Analytics puts an end to this – tracking, comparing and analysing data from patients and physicians until a full recovery is made.

This allows you to compare how effective individual clinicians, treatments or digital engagement programs are at achieving a desired outcome. You can then drill down into patient data to see whether certain pathways work better for sub-sections of your population.

ASCs can also explore where they can grow revenue e.g. which services are increasing in popularity, or if there are untapped sources of referral traffic.

 

Improve operational efficiency

Introducing process automation helps you focus physician time on clinical tasks appropriate to their pay-grade, as well as monitoring patients digitally, so you can manage intervention by exception.

This means you can safely increase the volume of patients that you manage, without requiring any additional resources.

Care Pathway Manager includes auto-templated documents, efficiency algorithms, and rapid review forms to make day-to-day tasks easier for physicians, as well as automated engagement programs to make monitoring patients less manually intensive.

 

What makes a 'good' healthcare experience?

Which areas of the patient journey need most improvement? How does technology impact the patient experience? We asked 500 US citizens to document their views.

Download our whitepaper to get the full story.

 

 

Get in touch/ask a question

If you would like to find out more about Lumeon Care Pathway Manager, or meet us at HIMSS 2017, please get in touch.

 

 

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