PATIENT APPOINTMENT REMINDERS
(text, voice, email)
Engage via a patient’s preferred communication channel and trigger responses based on their reply
Appointment reminders in 40+ languages
Sending messages to patients in their native language helps significantly reduce no-shows
Keep appointment confirmations and cancellations automatically synchronized with your EHR or scheduling system
Telehealth appointment reminders
Seamlessly switch to video conferences, by automatically including a link in your reminders and instructions
Bulk reschedule patients if their physician becomes unavailable or send notifications if you need to close clinics unexpectedly
Analytics & predictive dashboards
Test different message types, analyze performance and predict appointment types likely to generate no-shows
Gradually build connected patient journeys, that improve the care experience for everyone.
“In just one month after implementing the first stages of Lumeon we saw no-shows reduce markedly. The value of Lumeon is highlighted by the flexibility of the product.”
Laurie Johnson, Executive Administrator of Ambulatory Services, Keck Medicine of USC.