The perioperative surgical home (PSH) has been shown to improve safety, reduce cancellations and improve outcomes. However, it can be challenging to ensure protocols are followed consistently, as well as being resource intensive to coordinate.
Lumeon enables providers to transform how they deliver team-based models of care, such as the PSH, by connecting interdisciplinary teams into a longitudinal surgical pathway that’s automatically coordinated in real-time.
Using Lumeon’s platform, providers are able to optimize their perioperative process, using team-based tasking, algorithmic triage, digital patient engagement and pathway automation protocols, ensuring best practice by default.
Good preoperative readiness is essential to optimally prepare patients for surgery and recovery, avoiding delays or last-minute cancellations.
Lumeon enables providers to increase the quality and capacity of their preoperative processes using digitally managed pathways that fast-track low-risk patients, removing unnecessary in-person visits and tests. The platform is not only able to coordinate all care pathways in real-time, but can also triage patients, generate suitable test lists for review and autonomously manage low-risk patients safely through their journey.
A few features:
“Lumeon has ingeniously designed a system to evaluate patients and properly select only the needed tests. Patients and their families are better informed and prepared for their entire journey, from pre-op to recovery.”
Bruce Gewertz, Chairman, Department of Surgery at Cedars-Sinai
Clear communication is essential to create excellent inpatient experiences, but patients are often overwhelmed by the volume of information provided and lack visibility of where they are up to in the overall process.
Lumeon’s platform acts as a digital guide to patients and their families throughout their care in hospital, from preparing for their stay, all the way through to discharge. It enables more consistent control over the flow of information and provides instant interaction with patients via automated questionnaires and conversations. This allows issues to be quickly identified and resolved while the patient is still in hospital.
A few capabilities
Efficient patient discharge is critical to avoid the costs and penalties associated with an unnecessarily extended length of stay and patient dissatisfaction due to unexpected waiting periods.
This can be challenging for overstretched care teams, who lack a real-time view of discharge progress and the ability to coordinate a personalized plan of activities.
Lumeon ensures that discharge activities are completed according to an optimized task sequence, enabling multidisciplinary care team coordination, as well as ensuring patient readiness through completion of patient-specific checklists.
A few capabilities
Lumeon allows you to incorporate interdisciplinary teams such as home health, physical therapy, and those responsible for wound and pain management, into your pathway for systematic and well-coordinated follow-up. The CPM platform will tell them what tasks are to be performed next, providing a shared, real-time view of patient progress.
Providers can also select an appropriate monitoring regime in order to maximize care team resource. For example, low risk individuals can be monitored digitally, with automated patient-facing eQuestionnaires and digital conversations, with face-to-face visits reserved for high-risk patients.
Lumeon makes managing care transitions easier, by enabling providers to automatically receive and send referrals.
Pathway protocols can determine criteria for automating the initial screening of inbound referrals, as well as selecting the appropriate setting for onwards referral after surgery. Meanwhile integration with your EHR and scheduling system integration means less manual data entry and synchronized appointments.
Our approach enables you to easily show referral progress to all parties, either by providing them with access to the pathway, or via automated email/SMS updates.