Alex is a Support and Technical Operations management professional, with over 20 years in the IT and software industries. His range of experience encompasses work with a wide variety of organizations and customers, from small non-profit organization to the largest global companies. His background is in Content Management and enterprise-class infrastructure and applications, with over 10 years’ experience managing multiple technical teams across geographies.

Alex has extensive experience implementing scalable support service organizations and processes, focused on delivering positive outcomes for customers. He has developed operationalized partnerships with blue-chip companies including SAP, HP, Cisco and Capita.