At Lumeon, we believe every patient’s care should be proactively managed, personalized to their individual needs, and delivered efficiently and effectively by care teams operating at the top of their license.
SCALE THE DELIVERY OF PERSONALIZED CARE
ORCHESTRATE SAFE, SEAMLESS CARE JOURNEYS
Lumeon makes the patient an equal partner in their care. It automatically executes tasks, interacts with patients and caregivers, and algorithmically coordinates care within and beyond the four walls of the hospital, based on disease, risk, compliance, and social determinants of health.
ESSENTIAL GUIDE: REIMAGINING PATIENT EXPERIENCE
Patient experience is now a key differentiator for providers. Yet for many consumers friction and confusion remain the norm - despite a boom in digital patient engagement tools.
Discover exactly what it takes to join up the experience and gain more patients - starting with patient access.
NEWS: LUMEON CONNECTS UP VIRTUAL CARE WITH PATIENT SELF-SCHEDULING
Lumeon’s Patient Self-Scheduling solution enables providers to invite patients to schedule appointments via SMS or email, as part of a programmable, patient-specific care journey.
Reduce revenue leakage across the patient journey, close care gaps, and connect up the virtual care experience.
REPORT: FROST & SULLIVAN 2021 GUIDE TO CARE JOURNEY ORCHESTRATION
In this latest report, analysts Frost & Sullivan analyze the rising popularity of care journey orchestration platforms.
Find out how healthcare providers are leveraging orchestration to stay ahead, improve margins, and enhance patient loyalty in 2021.
REPORT: PATIENT EXPERIENCE TOPS HOSPITAL PRIORITIES
Our latest research on the patient access experience examines the impact of fragmented processes and technology, as well as how the pandemic is shaping strategies for 2021.
Download the U.S. Patient Access Leadership Report
CASE STUDY: Lumeon reduces no-shows at NYC Health + Hospitals
NYC Health + Hospitals, the largest public health care system in the nation serving more than a million New Yorkers, has been using Lumeon’s automated appointment reminder solution to improve their patient access experience.
No-shows have been reduced by 6.1% in phase 1 alone.
NEWS: Keck Medicine of USC Makes Visits Safer with Lumeon’s Virtual Check-In Solution
Keck Medicine of USC, a world-class academic medical center, is using Lumeon’s virtual check-in solution to safely manage patient check-in and reduce risk of Covid-19 transmission in waiting rooms.
Over 80,000 patients per month are expected to use the simple SMS solution to check-in virtually for their appointments.
NEWS: NYC HEALTH + HOSPITALS LAUNCHES AT-HOME COVID-19 TEXT MESSAGE-BASED SYMPTOM MONITORING PROGRAM
Lumeon has been working with NYC Health & Hospitals to enable them to automatically triage and monitor patients with COVID-19 symptoms, using a digital risk assessment tool and daily text message surveys.
Find out how the solution enables patients to be supervised at home, freeing up vital ED capacity.
CASE STUDY: Improving appointment reminders for Keck USC
Lumeon has taken automated appointment reminders up a gear at Keck Medicine of USC’s busy academic medical center. Find out how we’ve met their brief for easy, in-house control over optimized automated reminder and campaign workflows, that reduce no-shows.
CASE STUDY: Increasing preoperative service capacity by 60% for a world-renowned private hospital
Lumeon has been working with a leading private provider to streamline their pre-operative readiness processes, allowing them to virtually assess patients, fast-track low-risk cohorts and eliminate unnecessary activities and tests.