SUSTAINABLE CARE DELIVERY FOR A NEW VIRTUAL WORLD

Our latest research on the patient access experience examines the impact of fragmented processes and technology, as well as how the pandemic is shaping strategies for 2021.

Download the U.S. Patient Access Leadership Report

NYC Health + Hospitals, the largest public health care system in the nation serving more than a million New Yorkers, has been using Lumeon’s automated appointment reminder solution to improve their patient access experience.

No-shows have been reduced by 6.1% in phase 1 alone.

Lumeon has compiled ideas and guidance to help hospitals and health systems automatically screen and communicate with patients during this rapidly changing and challenging time.

Find out more about what others are doing and how we can help.

Keck Medicine of USC, a world-class academic medical center, is using Lumeon’s virtual check-in solution to safely manage patient check-in and reduce risk of Covid-19 transmission in waiting rooms.

Over 80,000 patients per month are expected to use the simple SMS solution to check-in virtually for their appointments.

The partnership combines Lumeon’s CPM platform with Medtronic’s Integrated Healthcare Solutions to help providers operationalize care pathways for surgery and chronic disease management.

These pathways enable more effective care coordination that reduce care delivery costs, while minimizing unwarranted variation.

Lumeon has recently closed $30M in funding, led by Optum Ventures and Endeavour Vision, alongside existing investors.

The investment will extend the reach of our Care Pathway Management (CPM) platform, which helps healthcare providers automate their patient care coordination to improve care quality, deliver better outcomes and reduce costs.

Lumeon has been working with NYC Health & Hospitals to enable them to automatically triage and monitor patients with COVID-19 symptoms, using a digital risk assessment tool and daily text message surveys.

Find out how the solution enables patients to be supervised at home, freeing up vital ED capacity.

Lumeon has commissioned new research surveying 102 C-level healthcare leaders on their operational strategy and challenges, as they strive to ramp up surgical volumes.

Download the U.S. Hospital Spotlight Report 2020 to find out more.

Lumeon has taken automated appointment reminders up a gear at Keck Medicine of USC’s busy academic medical center. Find out how we’ve met their brief for easy, in-house control over optimized automated reminder and campaign workflows, that reduce no-shows.