CORONAVIRUS CUSTOMER USE CASES
Automated remote monitoring, public health campaigns and telemedicine reminders
Due to the escalating nature of the COVID-19 pandemic, there is now an urgent need to prevent all but the most critical patients from entering your emergency department, while identifying and monitoring those who are at high risk of deterioration.
Lumeon has developed rapid response solutions to help overburdened care teams automatically screen and educate their wider population, with the option to intensively monitor those most at risk, using SMS and eForm.
We can also help send automated appointment reminders for video consultations.
Reduce pressure on emergency departments by using SMS to automatically screen and monitor patients who have COVID-19 symptoms and co-morbid conditions, but who aren’t ill enough to be admitted.
This solution sends patients a screening form via SMS which assesses symptom severity, as well as any underlying conditions which may put them at risk.
At-risk patients can be automatically enrolled onto an SMS home monitoring program, with automated escalation to your centralized clinical team, if responses indicate deterioration.
Re-divert face-to-face appointments to video consultations to ensure continuity of service, by sending links via text message.
Lumeon’s solution enables you to easily communicate instructions and video links in a timely manner, as part of each patient’s sequence of automated appointment reminders.
Automatically screen patients using Lumeon’s risk assessment e-survey that provides guidance to patients, or connects them to clinicians, based on their responses.
This solution helps reduce the pressure on care teams by algorithmically assessing each patient’s symptoms and comorbidities, to identify those who may have the virus and their risk status. Patients can then be signposted to take the appropriate action.