Connect and streamline care delivery with intelligent pathways

Effective care delivery has never been more vital to any Integrated Delivery Network (IDN). Yet, until now, there has been no easy way to manage the patient journey end-to-end. As a result, care orchestration has become heavily reliant on clinicians to do the right thing and take the initiative.

Lumeon is working with IDNs to develop agile digital pathways that bring people, process, and technology together.  Our Care Pathway Management (CPM) platform allows IDNs to design and automate fluid care processes for patients, empowering care teams to standardize care and deliver it proactively.

Our platform creates streamlined care pathways across your care settings, leveraging existing technology such as EHRs, population health systems, patient portals, contact centers, and telemedicine devices.

This new approach enables you to guide patients through consistent pathways to better health, using intelligent automation to amplify the reach of care teams and existing technology.


reduce care delivery cost

by automating administration, virtualizing patient outreach and making better use of physician time

improve patient satisfaction

by tracking patient and care team compliance to your best practice pathways, tailored to the needs of each health plan

increase revenue streams

by customizing and automating care team and patient engagement activities depending on the individual needs of each patient

Create your own digital pathway

We’ll show you how to adopt Lean Six Sigma process models to seamlessly connect and drive efficiency throughout your network, leveraging real-time communications and intelligent automation.

Advanced pathway protocols leverage best practice models, allowing you to assess, plan, and deliver care according to the needs of every patient.

Outpatient surgery

Using digital care pathways will help you deliver a more efficient and effective process, reducing patient recovery times and ensuring comprehensive patient follow-up. It can also help make better use of your outpatient network capacity.

Just a few of the many possibilities:

Discharge planning and management

The Lumeon CPM platform allows you to translate paper discharge plans into standard digital processes built into your pathways. Once physicians have assessed patients, pathways automatically direct them to a particular care setting, prompting the right sequence of tasks and activities to prevent readmission.

Just a few of the many possibilities:

Post-acute follow up

Design, deploy and operate your digital post-acute pathways across your enterprise and third-party patient support services. Whether your post-acute pathway is 30-days, 90-days or longer, with Lumeon you can orchestrate the right blend of activities to achieve the best results with minimal cost.

Just a few of the many possibilities:

Patient recall

Depending on the patient demographics, diagnosis, treatment, and diagnostic imaging findings, you may want to deploy a pathway to address specific recall protocols as well as engaging patients with advice over longer periods of time.

Just a few of the many possibilities:


Chronic disease screening and management

The scale, longevity, and cost of chronic disease pathways make them a prime case for digitization. These pathways may include best practice processes for screening, monitoring, referral, and recall. Intelligent automation can also help patients self-manage conditions.

Just a few of the many possibilities:

Core capabilities

Care coordination

Our pathway builder allows you to create a single coherent care plan for each patient, facilitating team communication and bringing everyone onto the same page. The pathway dashboard shows the real-time status for all patients, outstanding tasks and next steps.

Operationalize population health

Once your population health management software has segmented your patient population, you can build sub-pathways to cater for each patient’s likely needs, based on their particular cohort. This can include different education programs,  risk scoring algorithms etc. to help monitor patients.

Compliance and SLA management

SLA timers can be incorporated into tasks to ensure the complex requirements of different health plans are met at every stage of your integrated pathway. Timers can escalate SLA breaches and report on compliance and variation between teams.

Request a demo

If you would like to find out more about Lumeon Care Pathway Manager, please get in touch.

How is Care Pathway Management connecting the dots to enable new models of care delivery?