Post-acute orthopaedic care
After a patient is discharged from knee surgery, the Lumeon CPM platform prompts their care navigator to conduct a phonecall 24 hours later and run through a checklist. The patient is categorized as ‘low-risk’ so is sent a series of daily e-questionnaires, activities and reminders. They are asked to input their KOOS scores which track specific functional goals, such as whether they can get out of bed unassisted.
If the patient reports unexpected data, such as a high temperature or inability to complete a goal, they can be escalated into a call list. Similarly, if forms go uncompleted, Lumeon can prompt a nominated friend and family supporter and then escalate to care teams if a response still hasn’t been generated.
Lumeon automatically graphs results and providers can see progress day by day, week by week.