THE PATIENT JOURNEY: US & UK PERSPECTIVES
Our latest short report, The Patient Journey: US and UK Perspectives looks at how patient expectations and experiences differ between the two healthcare systems.
Based on the findings of our survey of 1,000 US and UK patients, and 200 US and UK providers, we examine what makes a ‘good’ healthcare experience, as well as the key areas the respondents identified for improvement. Are there universal motivating factors in both countries?
The report also benchmarks what digital touch-points are currently being used, and explores how technology could be used to model future care pathways.
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“As the most advanced Care Pathway Management solution on the market, Lumeon is a crucial technology to help curb skyrocketing costs, while maintaining a high level of patient-specific care“
Frost & Sullivan judging panel
The Enabling Technology Leadership Award is presented to a company that has developed a pioneering technology that not only enhances current products but also enables the development of new products and applications. Independently evaluated by Frost & Sullivan analysts, entrants in the 2018 North American and European Care Pathway Management Solutions category were judged against criteria including commitment to innovation and application diversity as well as customer impact, including price, value and customer experience.