COVID-19 VACCINATION MANAGEMENT SOLUTION

Automated patient outreach and self-scheduling for vaccination campaigns

Mass vaccination campaigns bring numerous patient communication and scheduling challenges, particularly when a series of injections need to be administered.

Lumeon enables providers to comprehensively manage their vaccination campaigns by automating outreach to patients via SMS and email and providing them with a link to self-schedule appointments at their preferred clinic.

The platform continues to digitally educate and remind the patient to reduce no-shows, as well as monitoring side-effects, alleviating burden on healthcare workers by orchestrating the vaccination campaign.

Benefits

• Get started quickly and reduce scheduling burden
• Convenient experience for patients that boosts compliance
• No EHR integration required to get up and running

Patient journey

Patient outreach invitation
Lumeon automatically reaches out to your patient list to confirm willingness to receive the vaccine.

Patient self-scheduling
Patients receive a link to self-schedule via a portal and can select their nearest vaccination site.

Education
Send information about the vaccine and what to expect.

Reminders
Automated appointment reminders are sent before each appointment.

Virtual check-in
Patients wait in their car, texting ‘ready’ upon arrival. They receive a text message telling them to proceed once healthcare professionals are ready.

Follow-up
Ability to send patients instructions about who to contact in case of emergency as well as capturing side-effects using eForm.

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